What does a turndown attendant do?

What does a turndown attendant do?

In a hotel, a turn-down service is the preparation of a room for a guest to sleep in by slightly turning back the comforter on the bed, turning down the lights, and so on. Turn-down service is performed in the early evening. The turn-down service will also pull the drapes and put out the light.

What is an evening room attendant?

As an Evening Room Attendant you will be responsible for ensuring the highest level of cleanliness and maintenance of guest bedrooms, achieving assigned evening housekeeping tasks and schedules.

What is daily turndown service?

In the hospitality industry, turndown service is the practice of staff entering a guest’s room and “turning down” the bed linen of the bed in the room, preparing the bed for use.

What are the things to do during turndown service?

Some most common turndown service activities are:

  • Closing of draperies.
  • Turning Lights.
  • Playing Soft music.
  • Corner folding of bedspread away from pillow.
  • Keep chocolates, or mints, fruit, or some other items on the bed.
  • Some hotels also prefer to keep breakfast door hanger right after amenities.

Why do hotels do turndown service?

The main purpose of providing such service is to ensure that guest feel highest level of comfort before and during sleep. Turndown service was once reserved for VIP guests only but as the time passes now it becomes quite an obligatory routine service for all guest.

Do you tip for turndown service?

Housekeeping: $2-5 per day depending on the room (more for suites or rooms with kitchen/ettes) left each day of the stay (in case different employees are working). Leave an envelope or note to make it clear the cash is in fact a tip. $1-2 for evening turndown service, left on top of a pillow or with a note.

Should you tip for turndown service?

Why is it called turndown service?

How does turndown service work?

What is nightly turndown service at a hotel?

Many upper scale hotels have a turn-down service in order to offer the utmost comfort to their guests. The turn-down service involves preparing the room for the night so that a client feels at home and can easily go to bed upon returning to his room.

Why do hotels have turndown service?

What is a romantic turndown service?

Should I tip for turndown service?

$1-2 for evening turndown service, left on top of a pillow or with a note. Front Desk Clerks: Are generally not tipped in the tradition of not tipping proprietors or management; also because of their role as cashiers.

Between which times are Turndowns usually done?

Definition of Turndown service can be given in this way turndown service is serving guest in the evening or at night, usually when guest are out of the room during evening hours for having dinner or sightseeing, carried out in luxury hotels which involves turning down the guest bed sheets and freshening the guest room.

What are the procedures in turndown service?

The turn-down service involves preparing the room for the night so that a client feels at home and can easily go to bed upon returning to his room. The turn-down service is always carried out between five and nine P.M. just before the client returns for the night.