Submitting Meter Readings

How do I submit a meter reading in Singapore?

Submitting Meter Readings

1. SP app — Download the app from spgrp.sg/mobileapp. Go to “Explore” and select “Meter Readings”. You can submit your meter readings three days before 5pm on your scheduled meter reading date.
2. SP Utilities Portal — Log on to SP Utilities Portal at spgrp.sg/UPortal. Go to “Meter Readings”.

Do I need to submit meter readings Singapore?

Here’s the deal: To ensure that you are billed accurately each month, it is imperative for all homeowners in Singapore to understand how meter readings are done.

Do you need to submit meter reading?

Unless you’re on a smart meter, you should submit a meter reading every month, two days or so before your payment date, to make sure your bills are accurate. How often you submit readings will also depend on how you’ve chosen to pay your bills.

What if I dont submit my meter reading?

What happens if I don’t submit my meter reading? If you don’t submit readings regularly, you’ll receive estimated bills based on how much energy your provider thinks you’ve used. It’s very unlikely that this estimate will be right. It may be close, but not accurate.

How do I submit a meter reading to a smart meter?

To read the meter:

1. press the ‘display’ or ‘display select’ button.
2. press the ‘display’ or ‘display select’ button again until you see numbers followed by KWH.
3. write down the number from left to right.
4. ignore any zeroes at the beginning and any numbers after a decimal point if you have one.

How do I submit a meter reading if I have a smart meter?

Call your supplier to give them the reading – or check if you can submit one on their website or app. If you can’t get to your meter, your energy supplier might be able to give you extra help to read or move your meter. You can check if you can get extra help from your energy supplier.

What happens if I don’t submit meter reading?

What happens if I don’t submit meter readings?

Why should we submit meter readings?

Meter readings tell energy suppliers how much gas and electricity you’re using. If you don’t give your supplier meter readings they will have to guess your usage. You usually end up paying too much or too little when this happens. This means you could be building up credit or slipping into debt accordingly.

Do you still have to submit meter readings with a smart meter?

You don’t need to take any readings with a smart meter, it will do that automatically. But if you want them for your own peace of mind, you can still get them.

Why should we submit meter readings today?

Sending regular meter readings is important to avoid your provider overestimating how much energy you have used and charging you more than necessary. But it’s of particular importance before the price you pay for fuel soars overnight.

Do I need to submit a meter reading with a smart meter?

Why do I need to send meter readings when I have a smart meter?

We like to make sure your bills are as accurate as possible – so you’re only ever getting billed for the energy you’re really using. That’s why we send email reminders to take meter readings every month, unless you have a smart meter we’re able to read automatically.

Do I need to submit meter reading if I have smart meter?

Can I read smart meter remotely?

Remote reading of smart meters. In addition to the time saved compared to reading your meters manually, remote meter reading helps you eliminate misreading errors, time consuming follow-ups and estimated calculations.

Do you have to submit meter readings today if you have a smart meter?

You don’t need to take any readings with a smart meter, it will do that automatically.

Should I submit meter readings today if I have a smart meter?

How often should you send smart meter readings?

Smart meters automatically send us your readings each month so that you don’t have to.

How do you take a meter reading from a smart meter?

To read the meter:

1. press 9.
2. wait until you see the letters ‘IMP KWH’
3. you’ll then see numbers followed by ‘KWH’ – this is your reading.
4. write down the numbers from left to right.
5. ignore any zeroes at the beginning and any numbers after the decimal point.