How do I contact Windstream?

Call Us for support.

How do I contact Windstream?

Call Us for support.

  1. Account Support. Mon – Fri 7:00 am – 8:00 pm (ET) Sat 8:30 am – 5:00 pm (ET)
  2. Service Support. Available 24/7. (800) 347-1991.
  3. Financial. Mon – Fri 8:00 am – 6:00 pm. Sat 8:30 am – 5:00 pm (ET)
  4. Sales. Mon – Fri 7:00 am – 10:00 pm. Sat 8:30 am – 8:00 pm (ET)
  5. Order Updates. Mon – Fri 8:00 am – 6:00 pm.

Does Windstream use phone line?

Helpful Hints. Windstream services are activated on calls placed between specially-equipped telephone offices.

What states have Windstream service?

Currently, we provide residential service in 18 states including: Alabama, Arkansas, Florida, Georgia, Iowa, Kentucky, Minnesota, Mississippi, Missouri, Nebraska, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina and Texas.

How much is Windstream WIFI a month?

Windstream prices and plans

Provider Monthly price Download speeds
Windstream Internet $39.99–$69.99† 50–1000 Mbps
CenturyLink Internet $50–$65‡ 100–940 Mbps
Viasat Internet $30–$169.99‡ 12–100 Mbps
Xfinity Internet $25–$299.95^ 50–3000 Mbps

Why is my Windstream internet not working?

When troubleshooting your connection, the first thing you should try that can resolve many issues is simply power cycling your modem. This is done by turning off the power to the modem, and the device(s) you are using. Any other equipment behind the Windstream router such as a 3rd party router, switch, firewall, etc.

What company owns Windstream?

Windstream Holdings II, LLCWindstream Holdings / Parent organization

How is Windstream internet installed?

Windstream estimates that a self-installation should take between thirty minutes and an hour.

  1. Wait for your activation date.
  2. Check the equipment.
  3. Choose a location.
  4. Connect the DSL filter.
  5. Connect the phone line.
  6. Power up the modem.
  7. Connect the Ethernet cable.
  8. Watch the lights.

Why does my Windstream internet keep going in and out?

How do I report a problem to Windstream?

Windstream offers an easy to use automated system for you to report the trouble you are experiencing with some easy steps.

  1. Contact Repair at 800-347-1991.
  2. You will then be asked to enter either your Windstream telephone number or account number located on your bill.

How much is Windstream installation?

Professional Installation Fee: The installation fee is a one-time charge of $35 for professional installation services at your home.

Did Verizon buy Windstream?

The company was formed in 2006, when Alltel’s local telephone service merged with Valor Communications Group out of part of GTE (now part of Verizon’s) local telephone business in the Southwestern United States….Windstream Holdings.

Type Public

Who owns Windstream now?

Why is my Windstream so slow?

Make sure your wireless is temporarily turned off from the router, or manually turn off all wireless devices. 2. With only a hard-wired computer test your speeds. If your speeds are okay now, watch the devices you have turned off as one of them might have been using up your bandwidth.

Why do I have to reset my router every day?

Depending on the age and health of your router, a reboot should be done anywhere from monthly to daily. This is sometimes called a “power-cycle.” Rebooting your router cleans out the device’s short-term memory (also called “cache”) to keep it running more smoothly.

Why is my Windstream Internet not working?

Who took over Windstream?

On November 7, 2016, Windstream announced a merger with EarthLink for about $1.1 billion in stock.

Who bought out Windstream?

Windstream has sold off its legacy EarthLink consumer internet business for $330 million in cash to private equity firm Trive Capital.